Greg Brown1, Mel Brown2 , Mark Tyler3, Donna Kennedy4
1 Manager – Medical Education and Training, CareFlight, 4 Barden St, Northmead, NSW, 2152, Australia. Greg.Brown@careflight.org
2 Clinical Nurse Consultant – Medical Education, CareFlight, 4 Barden St, Northmead, NSW, 2152, Australia. Melanie.Brown@careflight.org
3 Deputy Director Of Nursing, Macksville Health Campus, MNCLHD. Boundary St, Macksville, 2447, NSW, Australia. Mark.Tyler@ncahs.health.nsw.gov.au
4 Clinical Nurse Educator, Macksville Health Campus, MNCLHD. Boundary St, Macksville, 2447, NSW, Australia. Donna.Kennedy@ncahs.health.gov.au
Teamwork is not just about how well you look after the patient but also how well you look after your team. A strong team working well together can provide care for patients well above the sum of each individual team members skills. The “soft” skills can really make a difference in assuring that patients have the best possible outcome.
“Team Training Through Trauma” which occurred in Macksville on Friday, 13th May 2016, had a total of 67 participants attended CareFlight’s training over the four sessions with each session lasting 120 minutes. Presenting the sessions were a FACEM, a Clinical Nurse Consultant, an Intensive Care Paramedic and a Technical Rescue Instructor.
The main thrust of each session was the application of the seven non-technical team skills with focus on leadership, teamwork and communication. Each session contained a range of activities including baseline theory on the afore mentioned topics, skill stations to facilitate practicing of these non-technical team skills and an outdoor scenario designed to bring all previous aspects together in an unfamiliar yet realistic and enjoyable environment.
The training was delivered to an impressive cross-section of health sector employees including medical, nursing (registered, enrolled and assistant), midwifery, allied health, administrative and pre-hospital staff from the Mid North Coast Local Health District, general practice, numerous aged care facilities and New South Wales Ambulance. From the 65 feedback forms collected, the self appraised results were impress with staff recognizing a 155% increase in knowledge of the “7 Non Technical Team Skills”. Not to mention that 100% of the participants assessed themselves as having fun whilst learning.
Donna currently works as a CNE at Macksville Hospital on the MNCLHD. She works across both the inpatient ward and theatre environment.